Shipping policy

We ship the heated robe worldwide from our fulfilment partner.

Processing

Orders are processed within 2 business days. You will receive tracking by email as soon as your parcel is on its way.

Delivery times

Delivery times vary by destination and by the shipping method selected. The available options, costs and estimated delivery windows are shown at checkout before you pay.

Shipping costs

Shipping is free on every order, everywhere we deliver.

Customs and duties

International orders may be subject to import duties or taxes charged by your country. These are not included in the price you pay us and are the responsibility of the recipient.

Problems with delivery

If your order has not arrived within the estimated window, or the tracking has not updated, contact us and we will chase it up.

Questions about shipping? Get in touch through our contact page.